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种子名称： [FreeCourseLab.com] Udemy - ITIL Foundation Your Complete ITIL Exam Preparation Course
文件类型： 视频
文件数目： 106个文件
文件大小： 2.41 GB
收录时间： 2024-2-21 07:22
已经下载： 3次
资源热度： 30
最近下载： 2024-5-4 06:18

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[FreeCourseLab.com] Udemy - ITIL Foundation Your Complete ITIL Exam Preparation Course.torrent

1. The Foundations of the Foundations Course/1. Welcome to the ITIL Foundation Course!.mp425.56MB

1. The Foundations of the Foundations Course/10. Organizational Structure.mp422.52MB

1. The Foundations of the Foundations Course/11. Risk.mp421.87MB

1. The Foundations of the Foundations Course/12. Toolsets in ITIL.mp47.71MB

1. The Foundations of the Foundations Course/2. Exam Fundamentals.mp48.43MB

1. The Foundations of the Foundations Course/3. Important Message About the Course.mp48.06MB

1. The Foundations of the Foundations Course/4. Where Can I Take the ITIL Foundation Exam.mp436.85MB

1. The Foundations of the Foundations Course/5. ITSM and ITIL.mp48.21MB

1. The Foundations of the Foundations Course/6. What Does ITIL Provide.mp415.89MB

1. The Foundations of the Foundations Course/7. Best Practices.mp4113.65MB

1. The Foundations of the Foundations Course/8. Essential Definitions.mp456.97MB

1. The Foundations of the Foundations Course/9. Governance Control.mp417.13MB

2. The Service Lifecycle/1. The Service Lifecycle.mp410.15MB

3. Service Strategy/1. Service Strategy (Overview).mp420.38MB

3. Service Strategy/10. Roles in Service Strategy.mp45.74MB

3. Service Strategy/11. Tools in Service Strategy.mp48.61MB

3. Service Strategy/2. Objectives of Service Strategy.mp421.27MB

3. Service Strategy/3. Creating Value.mp4113.73MB

3. Service Strategy/4. Assets in Service Strategy.mp427.46MB

3. Service Strategy/5. Strategy Management Process.mp48.2MB

3. Service Strategy/6. Service Portfolio Management Process.mp415.03MB

3. Service Strategy/7. Business Relationship Management Process.mp410.93MB

3. Service Strategy/8. Financial Management Process.mp424.66MB

3. Service Strategy/9. Demand Management Process.mp47.38MB

4. Service Design/1. Service Design (Overview).mp412.14MB

4. Service Design/10. Service Level Management (SLM) Process (Continued).mp417.76MB

4. Service Design/11. Capacity Management.mp425.44MB

4. Service Design/12. Capacity Management (Continued).mp421.56MB

4. Service Design/13. Availability Management Process.mp426.73MB

4. Service Design/14. Reactive and Proactive Availability.mp48.8MB

4. Service Design/15. Risk Analysis in Availability.mp416.44MB

4. Service Design/16. Component Failure Impact Analysis.mp45.67MB

4. Service Design/17. Fault-Tree Analysis.mp413.06MB

4. Service Design/18. Expanded Incident Lifecycle.mp417.91MB

4. Service Design/19. Availability Measurement.mp49.32MB

4. Service Design/2. Objectives of Service Design.mp422.65MB

4. Service Design/20. IT Service Continuity Management.mp432.9MB

4. Service Design/21. Information Security Management Process.mp417.69MB

4. Service Design/22. Supplier Management Process.mp4126.14MB

4. Service Design/23. Roles in Service Design.mp44.17MB

4. Service Design/24. Tools in Service Design.mp46.19MB

4. Service Design/3. Complete Service Design.mp412.26MB

4. Service Design/4. The Four P's of Service Design.mp47.95MB

4. Service Design/5. Service Design Packages (SDPs).mp446.54MB

4. Service Design/6. Design Coordination Process.mp415.19MB

4. Service Design/7. Service Catalog Management Process.mp430.73MB

4. Service Design/8. Types of Service Catalogs.mp418.61MB

4. Service Design/9. Service Level Management (SLM) Process.mp418.86MB

5. Service Transition/1. Service Transition (Overview).mp49.99MB

5. Service Transition/10. 3 Types of Changes.mp419.55MB

5. Service Transition/11. Change Process Flow.mp438.82MB

5. Service Transition/12. Change Advisory Board.mp417.57MB

5. Service Transition/13. Change Authority.mp45.86MB

5. Service Transition/14. Change Models.mp411.57MB

5. Service Transition/15. Change Documents.mp47.44MB

5. Service Transition/16. Release and Deployment Management.mp426.97MB

5. Service Transition/17. Release and Deployment Assets.mp410.9MB

5. Service Transition/18. Release and Deployment Process.mp417.14MB

5. Service Transition/19. Service Validation and Testing Process.mp47.33MB

5. Service Transition/2. Objectives of Service Transition.mp415.81MB

5. Service Transition/20. Change Evaluation.mp44.26MB

5. Service Transition/21. Roles in Service Transition.mp43.72MB

5. Service Transition/22. Tools in Service Transition.mp45.42MB

5. Service Transition/3. Outsourcing in Service Transition.mp49.93MB

5. Service Transition/4. Transition Planning and Support.mp49.21MB

5. Service Transition/5. Knowledge Management.mp4135.97MB

5. Service Transition/6. Service Asset and Configuration Management.mp411.15MB

5. Service Transition/7. SACM Definitions and Concepts.mp426.28MB

5. Service Transition/8. SACM's 5 Principles.mp411.89MB

5. Service Transition/9. Change Management.mp426.78MB

6. Service Operations/1. Service Operation (Overview).mp410.42MB

6. Service Operations/10. Models for Incident Handling.mp48MB

6. Service Operations/11. Problem Management.mp412.98MB

6. Service Operations/12. Problem Management Concepts.mp412.11MB

6. Service Operations/13. Problem Management Process.mp420.04MB

6. Service Operations/14. Request Fulfillment Process.mp417.35MB

6. Service Operations/15. Access Management.mp410.68MB

6. Service Operations/16. The Service Desk.mp412.66MB

6. Service Operations/17. Service Desk Functions.mp414.74MB

6. Service Operations/18. Service Desk Personnel.mp4109.11MB

6. Service Operations/19. Structure of the Service Desk.mp416.72MB

6. Service Operations/2. Objectives of Service Operation.mp48.87MB

6. Service Operations/20. IT Operations Management.mp410.87MB

6. Service Operations/21. Technical Management.mp410.13MB

6. Service Operations/22. Applications Management.mp49.98MB

6. Service Operations/23. Roles in Service Operation.mp45.38MB

6. Service Operations/24. Tools in Service Operation.mp416.72MB

6. Service Operations/25. Service Operations Interactions.mp47.59MB

6. Service Operations/3. Principles of Service Operation.mp424.41MB

6. Service Operations/4. Event Management.mp48.43MB

6. Service Operations/5. Event Types.mp412.1MB

6. Service Operations/6. Incident Management (Purpose).mp47.91MB

6. Service Operations/7. Incident Management (Scope).mp49.85MB

6. Service Operations/8. Incident Management Process.mp424.44MB

6. Service Operations/9. Major Incidents.mp46.79MB

7. Continual Service Improvement (CSI)/1. Continual Service Improvement (Overview).mp418.31MB

7. Continual Service Improvement (CSI)/2. Objectives of Continual Service Improvement.mp412.28MB

7. Continual Service Improvement (CSI)/3. Principles of CSI.mp422.65MB

7. Continual Service Improvement (CSI)/4. CSI Process.mp415.42MB

7. Continual Service Improvement (CSI)/5. An Approach to CSI.mp411.98MB

7. Continual Service Improvement (CSI)/6. Metrics and Measures.mp4154.7MB

7. Continual Service Improvement (CSI)/7. Putting CSI Into Practice.mp4169.36MB

7. Continual Service Improvement (CSI)/8. Roles in CSI.mp44.93MB

7. Continual Service Improvement (CSI)/9. Tools in CSI.mp452.91MB

8. Conclusion/1. Conclusion and Congratulations!.mp44.84MB

8. Conclusion/2. BONUS Thank you and Discounted Coupons for Our Other Courses.mp45.71MB