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[ FreeCourseWeb.com ] Linkedin - Leveraging AI in Contact Centers - Overcoming Volume and Improving Customer Experience

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种子名称: [ FreeCourseWeb.com ] Linkedin - Leveraging AI in Contact Centers - Overcoming Volume and Improving Customer Experience
文件类型: 视频
文件数目: 16个文件
文件大小: 172.38 MB
收录时间: 2025-3-28 05:20
已经下载: 3
资源热度: 28
最近下载: 2025-4-30 11:26

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[ FreeCourseWeb.com ] Linkedin - Leveraging AI in Contact Centers - Overcoming Volume and Improving Customer Experience.torrent
  • ~Get Your Files Here !/01 - Introduction/01 - Leveraging AI in contact centers.mp43.37MB
  • ~Get Your Files Here !/01 - Introduction/02 - The promise of AI to solve customer service gaps.mp49.51MB
  • ~Get Your Files Here !/01 - Introduction/03 - What is a change management program.mp48.15MB
  • ~Get Your Files Here !/02 - 1. The People Side of Implementing AI/01 - Why AI and why change management.mp49.93MB
  • ~Get Your Files Here !/02 - 1. The People Side of Implementing AI/02 - The use cases of AI in the contact center.mp416.31MB
  • ~Get Your Files Here !/02 - 1. The People Side of Implementing AI/03 - What is agent experience.mp411.35MB
  • ~Get Your Files Here !/02 - 1. The People Side of Implementing AI/04 - How to implement AI in the contact center.mp49.57MB
  • ~Get Your Files Here !/03 - 2. Implementing AI in the Contact Center/01 - Assessing organizational readiness.mp415.15MB
  • ~Get Your Files Here !/03 - 2. Implementing AI in the Contact Center/02 - Key elements of change management in the contact center.mp49.98MB
  • ~Get Your Files Here !/03 - 2. Implementing AI in the Contact Center/03 - Training and upskilling staff for AI adoption.mp415.31MB
  • ~Get Your Files Here !/03 - 2. Implementing AI in the Contact Center/04 - Engaging high performing agents to coach others.mp49.81MB
  • ~Get Your Files Here !/04 - 3. Managing AI-Enabled Contact Center Operations/01 - Continuous improvement of AI in the contact center.mp415.87MB
  • ~Get Your Files Here !/04 - 3. Managing AI-Enabled Contact Center Operations/02 - Where does AI belong to help contact center agents.mp49.38MB
  • ~Get Your Files Here !/04 - 3. Managing AI-Enabled Contact Center Operations/03 - KPIs for AI in the contact center.mp413.91MB
  • ~Get Your Files Here !/04 - 3. Managing AI-Enabled Contact Center Operations/04 - Gathering feedback for continuous improvement.mp410.74MB
  • ~Get Your Files Here !/05 - Conclusion/01 - Next steps.mp44.05MB